TRAVEL & HOSPITALITY
From booking to welcome back.
Confirmations, pre-arrival tips, in-stay upsells and post-stay reviews — one platform covers the whole guest journey.
01 · WHY OPERATORS PICK WAVEMAIL
Every stage of the guest journey.
The right message at booking, before arrival, during the stay and after checkout.
01
Pre-arrival experience
Set expectations and sell extras before guests arrive.
- Timed pre-arrival sequences
- Upsell blocks for upgrades and add-ons
- Local tips and logistics templates
02
Seasonal campaigns
Fill shoulder seasons with targeted offers.
- Segment by stay history and season
- AI-generated promotional campaigns
- Landing pages for packages and events
03
Reviews & return visits
Turn a good stay into a public review and a rebooking.
- Post-stay review request flows
- Win-back offers for past guests
- Anniversary and birthday triggers
02 · WHAT'S INCLUDED
The hospitality toolkit.
These are the waveMail features travel and hospitality teams lean on most — see the pricing page for what each plan includes.
- Automated pre-arrival and post-stay sequences
- Seasonal campaign templates and AI copy
- Guest segmentation by stay history
- Landing pages for packages and events
- Review request and win-back automation
- Revenue tracking per campaign