Staff Accounts

Give colleagues their own login under your account, with permissions you control.

What a Staff Can Do

A subaccount is a separate user that operates inside your main account. You decide what each subaccount can access — for example, only specific lists, campaigns, or sections of the platform.

Creating a Staff Account

  1. Open Staff Account from your account area.
  2. Add the person's name and email address.
  3. Set their permissions — choose which features and data they can see and change.
  4. Save. They'll receive their own login credentials.
Create Staff Account

[Screenshot: Subaccount creation]

Managing Access

  • Update a subaccount's permissions at any time as responsibilities change.
  • Disable a subaccount to immediately revoke access without deleting their work.
  • Encourage every subaccount to enable two-factor authentication.